LiveReception 7.8
LiveReception is an integrated multi-channel communication platform that facilitates real- time sales, customer service and marketing. It takes less than 5 seconds to start providing live assistance to your online customers via live chat using LiveReception.
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2SmarterTrack 7.0
SmarterTrack 6 is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations ... -
3Customer Service PowerPoint 1.0
Customer Service PowerPoint TopTraining has produced a set of training materials that can be used as an aid to designing or redesigning your Customer Service course. The materials are flexible enough to suit different types of trainers and audiences ...$0.99 -
4SlottaTime 2.08
The SlottaTime Work Scheduling Application is the perfect software solution for Customer Service and Support businesses. SlottaTime is designed to serve as a scheduling system you can use to manage the staff and the equipment your business has. Features ...$700.00 -
5Live Chat Software for Customer
Increase sales and improve customer service delivery by adding live chat to your web site. Watch visitors on your web site in real time. Interact proactively through chat invitations. Fully customizable visitor interface. One click installation within ...$9.99 -
6SalesLogix 7.5
Sage SalesLogix is an award-winning CRM solution that provides a complete view of customer interactions across your sales, marketing, and customer service/support teams so they can collaborate and respond promptly and knowledgably to customer inquiries ... -
7Close Support Service Desk 3.5
The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of ...Freeware -
8QUAD Help Desk 2011
QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you ...$123.00 -
9Queuing Model Excel 2.0
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model ...$27.00 -
10IVRPhone 1.0.1
IVRPhone is a general purpose Interactive Voice Response application which helps business owners to provide automated customer response with relatively small startup cost compared to high end customer service applications. The application requires that ...$30.00 -
11ManageEngine SupportCenter Plus 6.5
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer ...Freeware -
12SightMax Live Chat 5.1
SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, ...$299.00 -
13The Job Log 2.0
The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken ...$34.95 -
14Colasoft Capsa Enterprise 7.5
Capsa is a great network tool to help lower IT cost, improve network security, enhance customer service, and be more agile. Capsa is a portable network analyzer for both LAN and WLAN which performs real-time packet capturing, 24/7 network monitoring, ...$999.00 -
15Cisco Broadband Troubleshooter 32.0
Cisco Broadband Troubleshooter is an easy-to-use customer care tool that provides a client-server architecture and graphical user interfaces (GUIs) for network administrators, technicians, and customer service representatives to streamline radio frequency ... -
16LIVECHAT Contact Center 6.1
LIVECHAT Contact Center is a customer service solution that allows you to have and receive simple and quick access to live chat with customer service representatives or sales support.LIVECHAT Contact Center allows multiple conversations with customers, ...$36.00 -
17Fleet Complete 3.5
Fleet Complete solutions are designed to reduce your operating expenses and improve customer service. Benefits: -Reduce operating costs by streamlining fleet utilization. -Prevent unauthorized use of vehicles and out-of-route activities with automated ... -
18HoardFX 4.0
Hoard-fx strives to provide the highest level of execution and customer service. To achieve this goal, Hoard-fx focuses on providing products and services related to Foreign Currencies. All trades are executed in real time and every single transaction ...$1,500.00 -
19Sage CRM 9.6
Sage CRM is used by over 10,000 organizations in 70 countries worldwide to manage their critical sales, marketing and customer service activities every day. Award-winning Sage CRM equips businesses with the tools they need to find new customers, close ...$57.30 -
20Live Help Messenger Desktop 3.9
Live Help Messenger is a customer service software solution that allows customer support operators to chat with your web site visitors and potential customers. Our software enables you to instantly add PHP Live Chat Software to your web site, you can ...$159.95 -
21Boldchat Operator Client 7.1
Live chat software is a proven technology for increasing website sales and improving customer service. With BoldChat Basic, you can start recognizing these benefits by quickly creating a more personal connection with website visitors.Boldchat Operator ...Freeware -
22ISL Pronto 2.0
ISL Pronto is a live chat software for online customer service and web support. It creates a link between your personnel and website visitors, enabling you to answer sales inquiries or support requests online.Sales representatives can quickly present ...Freeware -
23KCS Retail Enterprise 3.4
KCS Retail software offers retailers a complete retail management system that can be adapted to meet unique retail business requirements to improve in-stock positions, increase profit and better customer service while reducing labor costs, and decrease ...$625.00 -
24food inventory software 1.0
Maximize your return on inventory investment and deliver outstanding customer service with Food Inventory Management Software. With our food inventory management software, you are in complete control. This powerful application tracks shipments, receipts, ...Freeware -
25Web Help Desk Software for Windows
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...